Refund policy

 

Styledby.kay Return & Purchase Policy

Hey beautiful 💕  
Please read before placing your order:

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### 🔁 Returns
We offer a 14 day return window from the date your order is delivered for orders that need to be EXCHANGED.

To qualify:
- Item must be unused, unworn, with tags, and in original packaging
- Proof of purchase is required

To start a return, email: kayla2603@yahoo.com  
Returns sent without approval will not be accepted.

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### 📦 Damages or Wrong Orders
Please inspect your order upon arrival.  
If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.

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### ❌ Non-Returnable Items
The following are final sale:
- Type 4 hair (Afro kinky curly, 4B, 4C)
- Pre-colored or custom extensions  
- Beauty/personal care products  
- Sale items & gift cards  

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### 💳 Refunds
- Once your return for exchange is approved, a new order will be sent within 2 weeks
- If it’s been over 15 business days after approval, contact us

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### 🚨 Purchase Protection & Agreement
By placing your order, you agree:
- You are the authorized cardholder
- All information provided is accurate  
- Orders may be canceled if flagged for fraud
- No chargebacks you agree to contact us first for any issues

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Thank you for shopping with KkayDeluxe 💕